Privacy Policy

Find My OC Pty Ltd , We are committed to protecting the privacy of your personal information. Privacy policy applies to all personal information collected by Find My OC Pty Ltd (we, us, or our) via the website located at (Website).

What is personal information and what do we collect?

Personal information is any information or an opinion, in any form and whether true or not, about an identified individual or an individual who is reasonably identifiable. Examples include an individual's name, address, contact number and email address.

The Privacy Act 1998 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.

Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable:

Whether the information or opinion is true or not;

Whether the information or opinion is recorded in a material form or not.
If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as "Personal Information" and will not be subject to this privacy policy.

Sensitive Information is defined in the Privacy Act as including information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.

Sensitive Information will be used by us only:

For the primary purpose for which it was obtained;

For a secondary purpose that is directly related to the primary purpose;

With your consent or where required or authorised by law.

How do we use your Personal Information

We use personal information for a variety of reasons including to:

provide services and products to our customers;

answer your inquiries and deliver customer service;

send you marketing communications, opportunities and offers. If you wish to opt-out of receiving promotional communications from us, please contact us using the details below;

tell our customers and prospective customers about other products, services or promotional offers that we think may be of interest to them;

refer you to approved third party partners, who may contact you to provide associated products/services;

ensure we comply with the requirements of our participating providers;

maintain and improve our customer service;

where you were referred to us by one of our commercial partners - enable that commercial partner to offer you services or products which may be relevant to your needs;

meet our regulatory and legal obligations;

manage and resolve any legal or commercial complaints and issues;

consider job applicants for current and future employment;

manage our relationships with our participating providers, suppliers and stakeholders;

carry out internal functions including training;

conduct marketing research and analysis.

We may also use your information for other purposes notified to you at the time of collection, or as required or authorised by or under law, including purposes for which you have provided your consent.

Additionally, data collected via our website is used for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are using our website.

From time to time, we may use personal information for new, unanticipated uses not previously disclosed in this Privacy Policy. If our privacy practices change, we will update our Privacy Policy and apply the relevant changes to data collected from the time of the Privacy Policy update forward.

Purpose of Collection

We collect your Personal Information to provide you with the best possible service experience on our Website and to keep you informed about developments in our business.

Disclosure of Personal Information

We typically disclose Personal Information only to our service providers who assist us in operating the Website. Your Personal Information may also be accessed by maintenance and support personnel in the normal course of their duties.

Direct Marketing

By using our Website, you consent to receiving direct marketing materials from us. We will only use your Personal Information for direct marketing if we have collected it directly from you and if the material is of a type you would reasonably expect to receive from us. We do not use sensitive Personal Information for direct marketing purposes. Our direct marketing communications will include a simple method for you to opt-out of receiving further communications, such as an unsubscribe link.

Protection, Access and Amendment

We take reasonable measures to protect your Personal Information from unauthorised access, misuse, modification, or disclosure. When your Personal Information is no longer needed for the purposes for which it was collected, we will take reasonable steps to destroy, anonymise, or de‑identify it. Generally, Personal Information stored in our client files and records will be retained for up to seven years to meet our record‑keeping obligations.

Access and Correction Rights

Under the Australian Privacy Principles:

You have the right to access the Personal Information we hold about you in certain circumstances (Australian Privacy Principle 12).

You have the right to request corrections to any inaccurate Personal Information, subject to certain exceptions (Australian Privacy Principle 13).

If you wish to access or correct your Personal Information, please contact us in writing using the contact details provided at the end of this privacy policy.

How can you opt-out of receiving marketing material?

You can let us know at any time if you do not want the personal information we hold about you to be used or disclosed for direct marketing purposes, or you do not wish to be contacted in any of the above ways, by contacting us. In some circumstances we may need to contact you to obtain additional information, to verify your identity or to clarify your request. If you wish to unsubscribe from future marketing and promotional material, please email "Unsubscribe" to marketing@findmyoc.com

How to contact us about privacy

If you have any queries, or if you seek access to your Personal Information, or if you have a complaint about our privacy practices, you can contact us through: findmyocmanager@gmail.com

If you consider your privacy concerns have not been resolved satisfactorily by us, or you wish to obtain more information on privacy requirements, you can contact the Australian Information Commissioner on 1300 363 992 or visit their website at www.oaic.gov.au.